Terms of service

Terms of Service

Welcome to Noviraaa. These Terms of Service (“Terms”) govern your use of www.noviraaa.com, including browsing, purchasing, and any services offered by us. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. Account Terms

  • You may be required to create an account to make purchases.

  • You agree to provide accurate, complete, and current information.

  • You are responsible for maintaining the confidentiality of your account and password.

  • We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or violation of these Terms.

2. Pricing and Payment

  • All prices listed on www.noviraaa.com are in INR unless stated otherwise.

  • Prices may change without prior notice.

  • Payment must be completed at checkout using valid payment methods offered (UPI, credit/debit cards, net banking, wallets, etc.).

  • Payments are processed securely via third-party payment gateways.

  • We reserve the right to refuse or cancel orders in case of incorrect pricing, transaction issues, or suspected fraud.

3. Product Descriptions

  • We strive to ensure all descriptions, images, specifications, and pricing are accurate.

  • However, slight variations in color, size, or finish may occur due to screen differences or manufacturing processes.

  • We do not guarantee that all product descriptions are error-free, and we reserve the right to correct errors without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • An order is considered confirmed only after we verify availability and payment approval.

  • We reserve the right to cancel or refuse orders due to:

    • Product unavailability

    • Payment issues

    • Incorrect pricing or listing

    • Suspicious or fraudulent activity

  • If we cancel an order after payment, a refund will be processed.

5. Shipping and Delivery

  • Orders are shipped within 5-7 business days unless otherwise specified.

  • Delivery times may vary based on location, courier delays, unforeseen circumstances, and holidays.

  • We are not responsible for delays caused by courier partners or situations beyond our control.

  • Shipping charges (if applicable) will be displayed during checkout.

6. Returns and Refunds

  • Our Returns and Refund Policy governs all returns.

  • Returns are accepted only under eligible conditions mentioned in the policy.

  • Products must be unused, undamaged, and returned in original packaging where applicable.

  • Refunds may take 5-7 working days to process after approval.

  • Certain items may be non-returnable (mention if applicable, e.g., hygiene-sensitive items, customized items, etc.).

7. Prohibited Uses

You agree not to use the website for:

  • Illegal or fraudulent activities

  • Violating laws or regulations

  • Uploading harmful or malicious content

  • Misrepresenting identity or providing false information

  • Interfering with website security or functionality

We reserve the right to take legal action in case of misuse.

8. Limitation of Liability

  • Noviraaa is not liable for any indirect, incidental, or consequential damages arising from use of the website or products purchased.

  • To the maximum extent permitted by law, our liability is limited to the value of the product purchased.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India

10. Changes to Terms

We may update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website means acceptance of revised Terms.

Last Updated: 1st January 2026

11. Contact Information

For any questions or concerns about these Terms, please contact us:

Noviraaa
Email: noviraaaofficial@gmail.com