Shipping policy

At Noviraaa, we aim to deliver your order safely, quickly, and efficiently. Please read the details below to understand how shipping works on our store.

1. Shipping Methods Available

We ship orders through trusted courier partners to ensure safe and timely delivery.

2. Delivery Timeframes

Estimated delivery time after dispatch is:

Domestic Orders: 4–5 BUSINESS DAYS
Remote Areas: May take slightly longer

Delivery timelines may vary based on location, courier availability, and external factors beyond our control.

3. Shipping Costs

Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be available on orders above 2000.
Any additional charges such as COD fees (if applicable) will be mentioned during checkout.

4. Order Processing Time

All orders are processed within 1-2 BUSINESS DAYS after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.

5. Tracking Information

Once your order is shipped:

You will receive a tracking link via email/SMS.
You can track your package status online anytime.

6. Delivery Issues and Delays

Delivery may be delayed due to:

Weather conditions
Courier delays
Incorrect shipping details provided
Unforeseen circumstances

If your order is delayed beyond the expected timeframe, please contact us at noviraaaofficial@gmail.com with your order ID, and we will assist you.

If a package is returned due to incorrect address or repeated failed delivery attempts, reshipping charges may apply.

If you have any questions about shipping, feel free to contact us at noviraaaofficial@gmail.com.